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Choosing the right hospital equipment is one of the most important jobs for procurement officers. The quality of equipment affects patient safety, staff satisfaction, and the hospital’s budget. But with so many options on the market, how can you tell which products are truly well-built and reliable? Here are some practical steps, backed by industry standards and our own experience at Emery Industries, to help you make confident purchasing decisions.
A well-built piece of hospital equipment should meet recognised quality and safety standards. Look for certifications such as ISO 9001 (Quality Management Systems) and ISO 14001 (Environmental Management Systems). Certifications from organisations like JAS-ANZ, ASSDA, JOSCAR-AU, and TGA show that the manufacturer follows strict guidelines for quality, safety, and performance (International Organization for Standardization, 2015). These certifications are your first sign that a product is built to last.
Durable hospital equipment is made from high-quality materials, like medical-grade stainless steel, which is known for its strength, rust resistance, and easy cleaning (Australian Stainless Steel Development Association, 2023). Check the welds and joints—full seam welding adds strength and helps prevent bacteria from hiding in cracks. At Emery Industries, we use full seam welding on all top working surfaces to improve infection control and extend the life of our products.
Look for features that make equipment safer and easier to use, such as precision ball bearing castors for smooth movement or full-extension drawer runners that protect contents and reduce noise. These details may seem small, but they make a big difference in daily hospital operations and help reduce risks for staff and patients (Australian Commission on Safety and Quality in Health Care, 2021).
A reliable manufacturer will stand behind their products with strong warranties and responsive customer service. Good after-sales support also means you’ll have help if something goes wrong or if you need spare parts in the future.
Don’t be afraid to ask for references from other hospitals or healthcare facilities. Feedback from real users can reveal how equipment performs over time and in busy environments. At Emery Industries, we’re proud to supply major public hospitals across Australia and are always happy to connect you with our clients for honest reviews.
If a manufacturer has received industry awards, it’s a good indication of their commitment to quality and innovation. Awards show recognition from experts and peers in the field, giving you extra confidence in your purchasing decision.
Selecting hospital equipment is a big responsibility, but you don’t have to do it alone. Our team at Emery Industries is here to help you every step of the way. If you have questions or want to book a free product consultation, contact us today. You can also reach out directly to our business development team for personalised support.